Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Free Shipping & Delivery Estimates

FREE SHIPPING on every order Australia-wide. No minimum spend and no shipping costs. Charges only apply when the customer gives the wrong address.

Estimated delivery times:

· Standard Shipping: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or customs processing.

Shipping Locations

We currently ship to:

· Australia Wide

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.

Delays

While we strive to deliver orders on time, unexpected delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may incur additional shipping charges for reshipment.