Frequently Asked Questions

Frequently Asked Questions

What products do you sell?

We sell a range of teacher-inspired accessories including lanyards and earrings — all designed with educators in mind!

Where are you based?

We're a small business based in Queensland, Australia. 🌞

Do you ship Australia-wide?

Yes! We ship to all states and territories across Australia.

How long does shipping take?

Orders are typically processed within 1-3 business days. Delivery times vary depending on your location but generally take 3-7 business days after dispatch.

Can I return or exchange an item?

We want you to love your purchase! If there's an issue with your order, please get in touch via our Contact page and we'll do our best to help.

How do I use my discount code?

Enter your discount code at checkout in the "Discount code" field and click Apply. The discount will be applied to your order total.

I have another question — how do I get in touch?

We'd love to hear from you! Head to our Contact Us page and send us a message.